AI, integration and workflow

The right fit for every job.

Socket Solutions is an integrator and advisor for small businesses. We fit AI to the work you already do, connect the systems you own, automate the hand-offs that slow your team down, and keep a real person approving every step that matters most.

Built for owner-led and growing businesses

  • Entrepreneurs
  • Agencies
  • Firms
  • HealthTech
  • Lipscomb University
  • Ardent Health
  • Pitch Equity
  • Sensorium
  • Ascension
  • Southerland Law Firm
  • SwitchPoint Ventures
  • iScribe
  • Vanguard Health Systems
  • MedBest
  • BatteryXchange
  • SafeSpace Global
  • Ampersand
  • The Jackson Clinic
  • RemitDATA
  • GeneDx

Services

Integrator and advisor for small businesses

Most small businesses don't need a big consulting firm. They need someone who knows how the systems fit together, can build the connections, and will give a straight answer on what to do next.

Advisory

A senior technology advisor in your corner

For owners who want a straight answer before they spend. We review the tools you pay for, find where work stalls, pick what to fix first, and stay on as your advisor while your team runs it.

  • A technology and AI roadmap sized to your business
  • Vendor and tool selection with honest tradeoffs
  • A second opinion before you sign a contract
  • Ongoing advisory as you grow
Ask about advisory

Three modes of work. One toolbox.

Most problems need more than one of these. Every engagement draws from all three, sized to the job in front of you.

AI

Assistants that know your work

AI tuned to your documents, your rules and your voice, doing the reading, sorting and first drafts your team does by hand today.

  • Intake and call summaries
  • Document review and triage
  • First drafts in your own voice
  • Research and data enrichment
Integration

Systems that talk to each other

Your CRM, practice software, accounting and spreadsheets passing data on their own, so nobody types the same thing twice.

  • Connections between the tools you already pay for
  • Data cleanup and enrichment
  • Dashboards built on live data
  • Custom web apps when nothing off the shelf fits
Workflow

Hand-offs that stop dropping

We map how work actually moves through your business, remove the delays, and automate the routine steps around your people.

  • Process mapping with your team
  • Automation design and build
  • Training so your team owns it
  • Results measured before and after

How we work

Start small. Prove it. Then build.

No six-month roadmap before anything works. We start with one workflow, show you the result, and earn the next step.

  1. Two weeks

    Discovery

    We sit with your team, map the work, and pick the first wins worth building. You leave with a plan and a number to beat.

  2. 45 days or less

    Quick wins

    Existing workflows, live and measured. If they do not move the number, we tell you.

  3. 90 days or less

    Core operations

    The systems that run the business, connected and automated, with your team trained to own them.

  4. 90 days and beyond

    Run and grow

    We keep it running, watch the results, and build the next layer once the last one has paid for itself.

In every engagement

What you can count on

  • A baseline firstWe measure how the work runs today before we change anything.
  • A person in the loopEvery AI step has a named human checkpoint. Nothing important goes out unreviewed.
  • Honest tool optionsThe tradeoffs of each choice, not one vendor's pitch.
  • The watch-outs, in writingWhat could go wrong, and how we will know if it does.

Recent work

One workflow at a time

Each of these started with one painful job, a baseline, and a person in the loop.

Battery-swap kiosks · BatteryXchange

A forecast the books agree with, and a plan to run it

A 60-month forecasting model that ties to QuickBooks to the dollar, plus a leadership planning cadence that turns the numbers into owners, decision gates, and a raise-ready story.

Result From founder-held assumptions to a scenario model and strategy sessions the whole leadership team plans from.

7 months tied to QuickBooks · $0 variance
AdvisoryAIWorkflow
“Working with Caleb has been awesome. … His expertise has helped to improve our efficiency, strengthened decision-making, and positioned BatteryXchange to scale with greater clarity, accountability, and confidence.”
Desmond Wiggan Jr.
CEO and Co-Founder, BatteryXchange

Executive recruiting

Hard-to-find contact research, handled for recruiters

Candidate lists move from the recruiting system through contact enrichment into ready-to-work research sheets, then back into the database.

Result Research that took recruiters about 40 hours a week now takes minutes, and a stage-gate review keeps the data clean.

Live in 40 days
AdvisoryAIWorkflow
“Caleb wasn’t just focused on building a system, he was focused on understanding us. … The AI system Caleb helped us build is going to change the way our team works in the best way.”
Director of Research and Human Resources, executive recruiting firm

Executive education · Lipscomb University

Teaching leaders the judgment AI can’t replace

A two-day leadership workshop and cross-company peer cohort, co-built with Lipscomb University, that grows judgment, character, and courage as AI takes over the analysis.

Result From concept to a two-day pilot that 30 leaders rated 4.46 of 5, with pricing, CRM, and a launch plan ready.

30 leaders · rated 4.46 of 5See the program
AdvisoryAIWorkflow

Trucking insurance agencies

Renewal prospects found 120 days out, not 30

A web app that reads public FMCSA filings nightly and tells trucking insurance agents which fleets renew in 90 to 120 days, why they may switch, and what to say.

Result From hand-searching FMCSA records to a ranked monthly call list, nightly alerts on the book, and drafted outreach.

120-day renewal window · nightly alertsSee 90 Out
AIIntegrationWorkflow

Executive relationships · Curo Vitae

Relationship intelligence for busy leaders

A concierge that keeps track of the people who matter and what was last said. Every update is confirmed before it is saved, and email is read as metadata only.

Result From follow-ups held in memory to a morning nudge on who to reach and why, with nothing saved until you confirm it.

Voice · SMS · email · calendarVisit Curo Vitae
AIWorkflow

Our healthcare division

Socket Health

Not a consulting firm. A collective of healthcare veterans. CXOs, VPs, and operators who've spent decades inside the nation's largest health systems, now walking healthtech leaders through doors they used to sit behind

Visit socket.health

About

Caleb Dixon

Who you will work with

Caleb Dixon, Founder. Caleb has 25+ years in healthcare innovation and technology. Former senior leader at large health systems and multiple innovation ventures, current startup advisor, and AI implementer. NBJ 40 Under 40. Nashville tech connector.

Socket Solutions brings that enterprise integration experience to businesses of every size. The tools are new; integrating technology and systems so people can do better work is not.

Connect on LinkedIn

  • 25years in healthcare technology
  • 16Expert Advisors in the Socket Health network
  • NBJNashville Business Journal 40 Under 40 honoree
  • MBABusiness strategy alongside the build

Start with one workflow.

15 minutes to find the quick win worth building first.

Book a 15-minute call

Not ready to book? Send your details and we will reach out.

0/17